Who qualifies for Optiom coverage?

Everyone qualifies for Optiom coverage, regardless of claims history , or years of driving experience or if you are new to Canada . Optiom bases eligibility criteria on the vehicle being insur ed, not the driver.

What are the client care support hours?

We are available from 6am to 9pm Pacific Time on weekdays and 9am to 7pm Pacific Time on weekends. We operate 363 days a year (excluding Christmas Day and New Year's Day).

Does Optiom cover new and used vehicles?

Yes, Optiom covers new vehicles (current and prior year models) for up to 7 years and Used vehicles that are up to ten model years old for up to 5 years of coverage.

How do I report a claim?

Reporting a claim is easy. You can complete the online claims form on our website or email our Client Care team at clientcare@optiom.com . Or call our team directly at 1-844-427-7587.

Can I increase or decrease my policy coverage?

Depending on your Optiom Policy, you may be able to alter your coverages. Please contact your policy provider or our Client Care Team for more information.