"Very helpful staff. I talked to Rachel or Michelle, she was very patient to discuss all the information I needed. They were there when I needed support the most. Good thing we purchased this insurance. I will definitely purchase again."

"Had an amazing experience with Optiom recently with a claim. Every single time I had called, a representative would help me out in a friendly, genuine and responsive manner without fail which left me feeling confident and at peace. Thanks Optiom!"

"Sherry from Optiom has always provided high level of professionalism and care. She is personable and lovely to deal with. Optiom is a fantastic product that we will continue to offer and recommend to our clients."

"I actually have a couple of policies with Optiom and they have been pretty good. Some guy rear-ended the wife and we got upgraded to original parts and got the deductible back, no problem. Also, I run an automotive glass shop and I deal with Optiom for customers almost everyday and they have been very good to deal with. Would I recommend them, yes."

"I am so thankful for signing up upon purchasing my vehicle. It has been a tremendous weight lifted off of my shoulders knowing that I had this extra coverage. When I had to make a claim, it was the most easy and supportive process. The customer service was excellent and I felt very cared for. I will certainly recommend to friends and family. Many thanks."

"I purchased this policy when I bought my 2017 Volkswagon Alltrack. This insurance has certainly been of benefit to me. The claims process is smooth from start to finish and every representative I have dealt with has been exceptional. My satisfaction exceeds my expectations. Thank you so much."

"I had a great experience, the person I talked to was super helpful, and made everything really easy for me. I have only good things to say about my experiences with Optiom."

"This insurance is a no-brainer. I have used them twice and both times the process was straightforward and very easy. Would highly recommend."

"I was very satisfied with the service, it was straightforward and reimbursement was prompt. The team member was responsive to my questions. Well done."

"Recently worked with Optiom to get my deductible reimbursed when I had to replace my windshield. They helped me through the process every step of the way, answering all my questions and concerns and making sure I felt supported and confident through the claims process. My boyfriend who had a major car accident just last year had a similarly positive experience with the people at Optiom. Their customer service went way beyond most companies!"

"My experience with Optiom in both of my claims has been nothing but seamless and professional. I must tell you that I am so so glad that I opted to purchase this additional insurance from Optiom, the claim process cannot be any easier and it is definitely worth it! All of the agents that I have had the opportunity to speak with via telephone or email have all been professional responsive and able to address any questions or concerns that I have! We just bought a second car and without hesitation we have purchased the Optiom Insurance!"

"I had a great experience, and Optiom processed my refund very quickly. There was even a direct deposit option which I was pleasantly surprised about. My broker accidentally forgot to send in the additional support information for my claim, but Optiom was quick to call me directly and collect it themselves. I was very impressed. Even with the financial times we are in right now, paying my deductible was no stress thanks to this policy. Thanks Optiom!"

"My experience with Optiom has always been pleasant. Every time I call in, the agent is always polite and very helpful. The instructions are clear and when in doubt, I’m always able to reach out and get an answer right away. The whole process for the refund is so quick, I really couldn’t be happier."

"I recently had a claim with optiom and needed to call the Client care support couple of times to make sure that I have the right documents. Breann from the Client care support was great at providing the information and helping me figure out what I need to do. She did a great job every time that I called even though she Didn’t know I’m the same person and made sure that I’m satisfied and understood the procedure. Keep up the positive energy."

"Amarachi was our client care representative. They helped us process our insurance claim over email. We appreciated the quick and accurate assistance. We recommend Optiom and we are satisfied clients. Thank you to Amarachi for their care and attention."

"I had a positive experience with Optiom. They were flexible and understanding and made good on their policy. I would buy insurance from them again."

"Niki from Optiom helped me transfer my replacement insurance in a timely manner. She was very friendly and professional. Thumbs up for her!"